Building Relationships

Eat Spiders or Make that follow up call?

If you were asked to make cold calls as part of your job I’d guess you’d rather eat a box of spiders!. I know I would. But how do you feel if you have to follow up having met someone at a business event. Many people feel the same -’Give me that box’. The situation is so different as you are following up someone you have met. If you have …Read More

I am a presenter

“The mind is a wonderful thing. It starts to work the minute your born, and never stops until you get up to speak in public.” – John Mason Brown I heard from the Dale Carnegie organisation today. They were the people who gave me all the advice and help to make me into a confident and effective speaker. Here is some advice from their email today Confident Gestures: • Stand …Read More

Isn’t it a pleasure dealing with nice people?

I spent the day helping key and senior professionals at Cyril Sweett, International property consultants,with effective and confident networking. Whilst I hope everyone learnt lots of ‘how to work the room’ party tricks I also think most delegates went away thinking what fun they’d had. But that was only because of the way they approached the day with a positive mental attitude. After all, most professional people would rather leave …Read More

Even scientists do it

I worked at a well known chemical company where they have a department full of doctors. Not medical doctors, PhD type ones. All very clever and technical who spend their Days looking down xxxx scopes and doing clever things on their computers. They are expected to go to conferences and seminars and bring it work. I was expecting the worst so was pleasantly surprised when most of them were keen …Read More

Don’t be afraid to tell….then sell

If you don’t simply sell products you must be selling a service or service with a product. Everyone has knowledge to give away to show they know what they’re talking about and that is great marketing. Today I ‘nipped down’ from Manchester to Milton Keynes to do a no-fee 1.5 hour presentaion to a group of business development team of people who run and manage conference centres. Why did I …Read More

Baby Chicks in the Nest!

Baby Chicks in the nest! Are you busy? I hear lots of people say,” What do you think, we’re in recession? No, fees and sales are well down and the phone’s not ringing like it used to.” I hear this so much and depending who I’m talking to I sometimes suggest they ought to be busier than ever…marketing. You should either be earning the fee or making the sale or …Read More

“I feel as if I’m on Big Brother.”

That was a comment made on one of our networking skills seminars when a delegate was asked how he felt when he went networking. I was a little suprised as he was a fellow speaker and I thought a very self-confident person. My only response was to suggest he behaves like the nice man he is and to act purely naturally. We shouldn’t see the attendance at business events as …Read More

How important is academic excellence in the scheme of things?

I had my worst day presenting this week. I was asked to ‘motivate’ 200 6th- formers.The school is acknowledged as a top school when it comes to education. But their manners and behaviour….wow. That wouldn’t make them top or any where near it. The head teacher spent most of the time “sshhushing” but to be fair it was mainly the boys. Did they learn anything? A few did I suppose. …Read More

Manage your clients’ expectations

If there is one key phrase in customer service I believe it’s that. I would like to think I am a loyal customer to my suppliers and when I have to change I feel uncomfortable and really don’t like it. In fact, for me, the emotion of losing a client or changing a supplier is very similar.There is failure in the air. I had been working with someone where the …Read More

3 Networking tips. Business cards, badges and boring

Business Cards Cotrary to graphic designers views having a great business card won’t bring you new work.However, badly designed ones can create an immediate “is this person really serious about their business” impression! The most important aspect of busines cards is not yours but ASKING FOR THE OTHER PERSON’S IF YOU ARE GOING TO FOLLOW UP. Badges Wear your badge on your right lapel. The person you greet will see …Read More

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