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The 5 Key Reasons Why You Should Make That Follow-Up Call…

You have met Priscilla, the prospect at a networking event and you have agreed you are going to call her the following Wednesday afternoon.  The following Wednesday afternoon comes, you look on your to do list and, dare I suggest it, you are not quite as enthusiastic about the call as you were at the networking event three or four days previously? Consider the 5 key reasons why you should …Read More

Breaking the Ice and moving on

Going to an event, entering that room of dark suited circles of strangers unnerves you.  This is a statement.  I know because thousands of delegates and audience members tell me so.  In fact, I promise you over 98% are somewhere between uncomfortable, down the continuum through to downright petrified.  If you feel like this you will find…you are normal.  I am abnormal because I love it.  Here’s ideas to help …Read More

Working The Room – 45 Golden Rules…Rules 35 To 45

35. Have personal business cards if you are seeking a new job or career. Don’t use old cards. 36. Wear your badge on your right. As you shake hands, the other person’s eyes will naturally follow down the line of the arms and automatically see your name. 37. Keep moving! You are there for work and to connect with as many contacts and prospects as possible, within reason. 38. Excuse …Read More

Working The Room – 45 Golden Rules…Rules 24 To 34

24. Repeat the name after the introductions and try to picture something associated with their name to help you remember it. 25. Introduce yourself slowly and clearly ensuring that the person has every chance of hearing your name.  They will often be embarrassed to ask if they did not hear it the first time and it is vital that they know who you are. 26. Listen to who they are …Read More

Working The Room – 45 Golden Rules…rules 13 to 23

13. Remember constantly “givers gain”.  The more you give the more you will get back in return.  Create an “abundance” reputation rather than a “scarcity” reputation. 14. Be first to offer your hand and shake hands firmly.  A limp handshake tells you a lot about the person. 15. Contact with the eyes is the most powerful form of body language.  Not looking someone in the eye on that first meeting …Read More

Working the Room – 45 Golden Rules

When you work the room, there are 45 golden rules you must abide by: 1. Look at the people and visualise growing business 2. Get there early if you are a guest as you will feel more comfortable when there are less people and this gives you a chance for time with your host. 3. Take a deep breath if you feel a little nervous. Remember you are usually there …Read More

You Don’t Get A Second Chance To Make A First Impression

This hackneyed phrase cannot be more apt when building new business relationships. Firstly I have asked a number of human resource managers what is the average time it takes interviewers to make their decision when assessing the interviewee. The answer, unfortunately is approximately 45 seconds. Unfair? Yes, but human nature dictates that “perception is reality” and I am told by these managers that the other 59 minutes of the interview …Read More

An attitude problem

The longer I live the more I realise the impact of attitude on life.  Attitude, to me, is more important than facts.  It is more important than the past, than education, than money, than circumstances.  It’s more important than failures and successes than what other people think or say or do.  It’s more important than knowledge, appearance or skill. It will make or break a company, an institution, a home. …Read More

Bad customer service will seriously damage your brand

Did you watch Mary Portas Secret Shopper last night?  It’s official – bad customer service will seriously damage your brand…Do you give your customers great service or is there room for improvement?  What makes your customers use your services over and over again? With so much competition across industries it’s imperative you upskill your people and care about how you help your customers…We geniunely care, customer service is at the heart …Read More

9 Top Tips For Women Networkers

Be Professional Preparation before an event is vital, make a checklist of items you will need business cards, map, list of other attendees if possible, the right clothes to suit the event and the right ATTITUDE!! Look Professional Make sure you business cards are easily accessible, not at the bottom of your bag!!! If you can, have a jacket with pockets, to easily put your business cards into. Two pockets will be …Read More

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