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10 Simple Steps to Developing Communication Confidence

Step One – State Management Every successful man and woman deals effectively with the constant pressure and demands of modern life. You need to learn to do the same. If you don’t you will fail to communicate at your best when it is most important that you do so. Think of people who have charisma…Maybe your favourite actor or even someone in your office. Do they exude stress and worry? …Read More

10 Key Skills and Personality Traits

6. Be persistent – if you spot an opportunity. Don’t hear ‘no’ only ‘not yet’ 7. Be patient – it takes time to build relationships and het people to do business with you Personal Skills… 8. Ask the right questions – by doing this you get better answers and create more business opportunities.   9. Listen actively – we learn nothing by talking, only by listening 10. Get your timings right …Read More

The very profitable card trick

When we attend business events it is often happens within moments of meeting someone for the first time they’re thrusting their business card in our hand. I feel they’re saying to me, “Look, look you need to know all about me. This is my name, my job title, my company, my email and postal addresses, my switchboard, direct dial and mobile numbers, my website and what we do.” Hey come …Read More

Networking for a job

You just never know!  That’s one great reason to network.  The more people you meet, the more people you know and who know you.  Everything may be great at the moment but who knows what’s around the corner. Make sure as many people as possible know you’re in the market. Do your utmost to communicate exactly what you are good at, what you like to do and what sort of …Read More

What should today’s ambitious professional be doing

In the ‘good old days’ people just waited for referrals and recommendations. Life was so different. Clients treated their professional with reverence and respect and hardly ever changed from one to another. And it’s not going back to quill and ink days, just around 25 years ago. Let’s fast forward to today. You are undoubtedly an expert and authority in your chosen topic and as a consequence feel safe, secure …Read More

Do you have any passion?

My vast research and experience assures me a large percentage of people who go networking go with the wrong attitude. This observation by a US lady called Annie Gottlier says it all, “It’s so hard when I have to, and so easy when I want to “. Do you have passion for the work you do? Do you think your job creates useful outcomes and adds value to your clients’ business …Read More

Don’t Think Sell, Think Help

There are many people who consider selling and marketing as essentially dishonest and manipulative. If that’s how you think, the chances are you will resist change. This resistance is expressed in sentiments such as: I just don’t do selling and marketing – that’s someone else’s job. I feel uncomfortable talking about myself and blowing my own trumpet. I sound phoney when I talk about the benefits I offer. I’m just …Read More

Networking with the Gate Keeper

You have a great meeting with a prospect and then you call. In the call you are asked to send a brochure. You don’t hear anything. You call and get through to the gatekeeper. “He is out until tomorrow, may I take a message?” You hesitate, decline and say you will call back. There is a voicemail system and you leave a message and there is no response. You do …Read More

Fears are universal…

I trained people in PR yesterday i.e. creative industry people rather than my usual audience of the professional, financial and academic communities. What I learnt was it doesn’t matter who my audience is, everyone ( including me) has the same 3 basic fears when attending events: 1. Fear of failure 2. Fear of the unknown 3. and the evergreen fear of failure. With a little help from me I aim …Read More

3 Ways to start a conversation

Here are three simple ways that you can learn how to start a conversation and keep it going. 1. Be confident in yourself. Consider that the other person has an interest in what it is you have to say. Sometimes people have trouble with conversation because of a lack of confidence in themselves. The irony is that even if you are only pretending to be confident other people will assume …Read More

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