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From the Academic world to the workplace – Actions – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “Actions speak louder than words.” Commit yourself whole heartedly to your job.  When you go in with this attitude you can’t …Read More

From the Academic world to the workplace – DEALING WITH CUSTOMERS – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Win/Win is the only satisfactory outcome to a complaint.  Never tell customers they are wrong and point out your shortcomings first. …Read More

From the Academic world to the workplace – DEALING WITH CUSTOMERS – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “Do what you say you’re going to do, when you say you’re going to do it.” Realise your income comes from …Read More

From the Academic world to the workplace – Communication – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Answer phones professionally.  Ask what the correct greeting is and learn how the switchboard operates.  That way you can be confident …Read More

From the Academic world to the workplace – Communication – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You have two ears and one mouth – use them in that proportion.” Remember names.  Everyone likes being called by their …Read More

From the Academic world to the workplace – Confidence – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Offer to do a brief presentation early on in your career.  This is a great confidence builder and will also set …Read More

From the Academic world to the workplace – Confidence – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You never know what you can do until you try.” Be brave and act more confidently in strange situations.  It is …Read More

From the Academic world to the workplace – Behaviour Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Show honest appreciation to your colleagues.  It gives them a warm feeling towards you and encourages them to do the best …Read More

From the Academic world to the workplace – Behaviour part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Pretend you are part of a sports team and act accordingly.  Work is exactly like a team sport – everyone must …Read More

When you wake up tomorrow….

You can decide to be happy or miserable or just go through the motions. Personally I love what I’m doing and get a big kick out of helping others with their self-confidence and business development. If you don’t like what you’re doing consider, in great depth, if you ought to be doing something else. Life isn’t a rehearsal, I don’t think, this is the one chance we have to be …Read More

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