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Voices in our heads – Part 1

Is it any wonder most people decline or ignore business invitations when they start out with a head full of negative self-talk. When you walk into a room full of strangers, do you ever start off having ‘solo’ conversations which go something like this? • “I don’t know enough about xxxx.” • “How am I going to break the ice,’ because I don’t know anyone, do I?” • “ I’m …Read More

Networking and business cards and time wasters

Imagine two people attending an event, sizing it up and drawing an imaginary line down the middle. They separate, each taking half the room. At the end of the event, they meet again to see who’s collected the most business cards. Have you met these people? Sure you have. We all have. What did they accomplish? They collected a lot of cards that will end up on a shelf, in …Read More

Networking for women

Women’s Networking Challenge Networking is now the key method of expanding our business opportunities and widening our scope of contacts. As important as networking is, some women still find it a major hurdle. Right from the start we think we are going to be at a disadvantage! We know that… …there is probably going more men than women at any business event; a ratio of 5:1 is common. …football will …Read More

Why you should become a top class ‘straggler’

What is a straggler? One definition is someone who moves slowly or more slowly than others or strays or falls behind. Similar words could be a loiterer, a dawdler or even a dallier. Straggling at business events I am convinced time and time again that the best time to spot potential business opportunities is at the end of an event. Using breakfast meetings as an example say registration is 8am …Read More

From the Academic world to the workplace – Actions – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Be aware of all the products and services the company offers.  If your customers are happy with the product or service …Read More

From the Academic world to the workplace – Actions – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “Actions speak louder than words.” Commit yourself whole heartedly to your job.  When you go in with this attitude you can’t …Read More

From the Academic world to the workplace – DEALING WITH CUSTOMERS – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Win/Win is the only satisfactory outcome to a complaint.  Never tell customers they are wrong and point out your shortcomings first. …Read More

From the Academic world to the workplace – DEALING WITH CUSTOMERS – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “Do what you say you’re going to do, when you say you’re going to do it.” Realise your income comes from …Read More

From the Academic world to the workplace – Communication – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Answer phones professionally.  Ask what the correct greeting is and learn how the switchboard operates.  That way you can be confident …Read More

From the Academic world to the workplace – Communication – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You have two ears and one mouth – use them in that proportion.” Remember names.  Everyone likes being called by their …Read More

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