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Your time is so precious. It is an irreplaceable resource

..so don’t waste it. if you are an advocate of networking think carefully where you should invest your time. Don’t spead yourself too thinly. be involved with groups where you really get to know others and them you.It takes time for people to know like and trust each other. You have to work hard at it and build relationships in a patient manner.Don’t flit from one group to another or …Read More

The Ten Secrets For Successful Internet Marketing In the 21st Century

by Gihan Perera This man is worth listening to.get his newslettter it really is valuable stuff. Recently, Internet research group Netcraft reported that there are now over 100 million Web sites on the Internet. That’s a far cry from the few hundred that were around when I first started using the Web in 1995. In that time, the rules have changed. Things that used to work even a few years …Read More

The Grand Hotel Eastbourne

I spoke at at conference there in the last day or so. I spend my life in hotels so don’t get easily impressed.This hotel impressed. Not just the decor and old-fashioned splendour but the service levels. If you want a special few days away on the south coast, try this place. You won’t be disappointed

Today’s 2 minute silence for the fallen in the wars

As I was paying my silent respects it crossed my mind how long two minutes can be.This is particularly when you explain to people what you do. Measure out 2 minutes in silence then think how bored someone could be in that time!People don’t really care what you do…they only care waht you can do for them. Include in your SHORT reply the word ‘help’.When people ask me , “Will …Read More

Boots the Chemist…Good customer care?

Nicola told me this On the 06/11/06 I went to Boots and bought some nurofen, I then came back to the office 2 hours after getting back I needed some tablets, I opened the packet and it was empty!! I then rang the store I purchsed them from and complained, they told me they must have been stolen out the packet whilst on the shelf at which point I told …Read More

How do you feel Monday mornings?

A great start to the week…i don’t thinkI have been away all weekend at the PSA convention ( see a posting below) and it’s only when you miss a relaxing weekend do you realise how important they. Particularly on Monday mornings.I dragged myself out of bed today, and was on the move before dawn. I have to be honest, the mood for presentation was not my normal one!But then I …Read More

“It’s not what happens to you, it’s what you do about it.”

I have just spent a brilliant weekend at the Belfry. No,not playing golf but attending the Professional Speakers Association annual convention. I heard some good speakers, some very good speakers, learnt lots and lots about marketing, made lots of new friends, reinforced old friendships and went to bed late!All in all very memorable.But the high light for me was a keynote by W. Mitchell. Read his story here.Here is a …Read More

“It’s not what happens to you…it’s what you do about it.”

I have just had a most insriring weekend at the annual conference of the Professional Speakers Association.I am proud to say I am its treasurer and have just been awarded the FPSA- Fellow of the Professional Speakers Association. It recognises one as a senior member of the profession of speaking.I heard lots of great speakers but the greatest was from a man called W. mitchell. The title of his talk …Read More

is your business development like baby chicks in the nest?

Baby chicks wait for their mummy to go and get the food.There they are with their little mouths open.Unless mummy comes…they starve.How do you get most of your new business? Through recommendations, introductions and existing clients coming back for more.In other words you rely on third parties to decide how fast your business grows.a bit like mummy and her chicks?Need to learn to network to go and find your own …Read More

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