Business Development

How important is academic excellence in the scheme of things?

I had my worst day presenting this week. I was asked to ‘motivate’ 200 6th- formers.The school is acknowledged as a top school when it comes to education. But their manners and behaviour….wow. That wouldn’t make them top or any where near it. The head teacher spent most of the time “sshhushing” but to be fair it was mainly the boys. Did they learn anything? A few did I suppose. …Read More

Manage your clients’ expectations

If there is one key phrase in customer service I believe it’s that. I would like to think I am a loyal customer to my suppliers and when I have to change I feel uncomfortable and really don’t like it. In fact, for me, the emotion of losing a client or changing a supplier is very similar.There is failure in the air. I had been working with someone where the …Read More

3 Networking tips. Business cards, badges and boring

Business Cards Cotrary to graphic designers views having a great business card won’t bring you new work.However, badly designed ones can create an immediate “is this person really serious about their business” impression! The most important aspect of busines cards is not yours but ASKING FOR THE OTHER PERSON’S IF YOU ARE GOING TO FOLLOW UP. Badges Wear your badge on your right lapel. The person you greet will see …Read More

“New Mums should return to work in 3 weeks!”

These are not my words…I read an article in a Sunday paper supplement.  It read “business is about profit – sustainable growth and innovation”.  I co-run the Working Mothers in Business Group and from my experience of running this Group and being a working mum myself, most women do not want to be stay at home mums they want to make a real difference to their work and personal life…it’s all about …Read More

Working The Room – 45 Golden Rules…Rules 24 To 34

24. Repeat the name after the introductions and try to picture something associated with their name to help you remember it. 25. Introduce yourself slowly and clearly ensuring that the person has every chance of hearing your name.  They will often be embarrassed to ask if they did not hear it the first time and it is vital that they know who you are. 26. Listen to who they are …Read More

9 Top Tips For Women Networkers

Be Professional Preparation before an event is vital, make a checklist of items you will need business cards, map, list of other attendees if possible, the right clothes to suit the event and the right ATTITUDE!! Look Professional Make sure you business cards are easily accessible, not at the bottom of your bag!!! If you can, have a jacket with pockets, to easily put your business cards into. Two pockets will be …Read More

The Networking Cowboy

When you think cowboy, on the one hand you think Wild West & Indians. On the other hand we think of cowboys, people who are unprofessional, they con people, aren’t listening ………salesmen. I can only generalise but you know what I mean when I say there are many more male cowboys. What behaviours do we see from these people when we attend business connected events? When we meet him for …Read More

A day in the life of a committed networker

6.30 am to 8.30 am I was out of the house at 6.30 am to attend the Manchester Business Breakfast Club, the networking organisation I have belonged to for a few years now.  I meet every Friday morning with somewhere between 25 and 35 other businesses, none of whom compete.  The objective is for us to give and receive introductions and referrals to each other. Today, I had enquiries about …Read More

If you hate selling – read this!

Most people I meet hate selling. They hate: discussing business asking to make the follow up call making the follow up call making the second + follow up calls calling existing clients…just for a chat asking satisfied clients for referrals I can’t do it; I hate rejection; I don’t want to seem too pushy; if they need me they’ll call; I can’t face failure. The list of negatives goes on. Dare …Read More

Networking…what a terrible idea, you wouldn’t catch me doing it!

The word network often strikes fear and dread into people or they immediately have strong negative thoughts about it. Manipulative, scheming, selling are just 3 words associated with this all-important activity. The irony is we all network from the time we start to talk. My view, it is simply building relationships; either new ones or reinforcing existing ones. “I’m going networking once this week” implies you’re going to spend the …Read More

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