Body Language

From the Academic world to the workplace – Communication – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You have two ears and one mouth – use them in that proportion.” Remember names.  Everyone likes being called by their …Read More

From the Academic world to the workplace – Confidence – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You never know what you can do until you try.” Be brave and act more confidently in strange situations.  It is …Read More

From the Academic world to the workplace – Behaviour Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Show honest appreciation to your colleagues.  It gives them a warm feeling towards you and encourages them to do the best …Read More

From the Academic world to the workplace – Behaviour part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Pretend you are part of a sports team and act accordingly.  Work is exactly like a team sport – everyone must …Read More

Efficient networking

Making the best of networking events Advertising is floodlight marketing, networking is spotlight marketing and the most effective way to grow a business. 1. Turn up as often as possible. People have short memories, if you’re not there referral business will be offered elsewhere 2. Get there early and aim to leave space at the end. That’s where the real business is done, in the informal sessions. 3. Have a …Read More

Hosting Business Events

May I suggest that the rules of hosting a business event should mirror the way you host an evening at home? For a social event – · You invite your guests · All hosts are present · Everyone is welcomed warmly · You are dutiful to all your guests’ needs · You never leave them alone · You make all necessary introductions · You ply them with food and drink …Read More

I am a presenter

“The mind is a wonderful thing. It starts to work the minute your born, and never stops until you get up to speak in public.” – John Mason Brown I heard from the Dale Carnegie organisation today. They were the people who gave me all the advice and help to make me into a confident and effective speaker. Here is some advice from their email today Confident Gestures: • Stand …Read More

Isn’t it a pleasure dealing with nice people?

I spent the day helping key and senior professionals at Cyril Sweett, International property consultants,with effective and confident networking. Whilst I hope everyone learnt lots of ‘how to work the room’ party tricks I also think most delegates went away thinking what fun they’d had. But that was only because of the way they approached the day with a positive mental attitude. After all, most professional people would rather leave …Read More

Working The Room – 45 Golden Rules…Rules 24 To 34

24. Repeat the name after the introductions and try to picture something associated with their name to help you remember it. 25. Introduce yourself slowly and clearly ensuring that the person has every chance of hearing your name.  They will often be embarrassed to ask if they did not hear it the first time and it is vital that they know who you are. 26. Listen to who they are …Read More

An attitude problem

The longer I live the more I realise the impact of attitude on life.  Attitude, to me, is more important than facts.  It is more important than the past, than education, than money, than circumstances.  It’s more important than failures and successes than what other people think or say or do.  It’s more important than knowledge, appearance or skill. It will make or break a company, an institution, a home. …Read More

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