Body Language

How to move on after the conversation ends…

Often the hardest part when attending events, social or business. You can either ‘dump’ or ‘park’ them.When you realise it’s time to move , so do they. You’re both thinking the same thing as the pauses become more pregnant “How the heck to I get out of here without being rude. Dumping. This means you use the drink, toilet or any other reason to move away.But I feel  the underlying  …Read More

From the Academic world to the workplace – DEALING WITH CUSTOMERS – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “Do what you say you’re going to do, when you say you’re going to do it.” Realise your income comes from …Read More

From the Academic world to the workplace – Communication – Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Answer phones professionally.  Ask what the correct greeting is and learn how the switchboard operates.  That way you can be confident …Read More

From the Academic world to the workplace – Communication – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You have two ears and one mouth – use them in that proportion.” Remember names.  Everyone likes being called by their …Read More

From the Academic world to the workplace – Confidence – Part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. “You never know what you can do until you try.” Be brave and act more confidently in strange situations.  It is …Read More

From the Academic world to the workplace – Behaviour Part 2

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Show honest appreciation to your colleagues.  It gives them a warm feeling towards you and encourages them to do the best …Read More

From the Academic world to the workplace – Behaviour part 1

These tips will make your emergence into the world of work more comfortable and make you more confident in tackling issues that will inevitably arise.  For example, dealing with customer complaints or attending meetings with senior colleagues and important clients, will initially, take you out of your comfort zone. Pretend you are part of a sports team and act accordingly.  Work is exactly like a team sport – everyone must …Read More

Efficient networking

Making the best of networking events Advertising is floodlight marketing, networking is spotlight marketing and the most effective way to grow a business. 1. Turn up as often as possible. People have short memories, if you’re not there referral business will be offered elsewhere 2. Get there early and aim to leave space at the end. That’s where the real business is done, in the informal sessions. 3. Have a …Read More

Hosting Business Events

May I suggest that the rules of hosting a business event should mirror the way you host an evening at home? For a social event – · You invite your guests · All hosts are present · Everyone is welcomed warmly · You are dutiful to all your guests’ needs · You never leave them alone · You make all necessary introductions · You ply them with food and drink …Read More

I am a presenter

“The mind is a wonderful thing. It starts to work the minute your born, and never stops until you get up to speak in public.” – John Mason Brown I heard from the Dale Carnegie organisation today. They were the people who gave me all the advice and help to make me into a confident and effective speaker. Here is some advice from their email today Confident Gestures: • Stand …Read More

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