1 Gain new clients2 Offer existing clients different services3 Lose less clients at the bottom end Which is the easiest?Or, put it another way which is the hardest?The first line I hear everyone say.Yet why do most businesses spend more time, money and human resource generally on no. 1 when 2 and 3 are so much easier?As one who spends his life showing businesses how to do number one through …Read More

It’s not just because I can’t sing but I don’t wish to spend my life in a hot record studio. No light, cramped and very hard work trying to get it right.What was I doing? Recording my book I hate networking with my friend Rodney Paulden. We recorded it at some super studio near home which was based at the Abraham Moss Centre The book is about the networking life …Read More

I was out last night eating in a restaurant with the family. Through last night and dawn I was violently sick…not done that for over 20 years. But you know how to get better quickly even though you go off to work feeling well under the weather?1 Be self-employed2 Go and present in front of an audience. The adrenalin heals everything. Well at least for the time you are on …Read More

3 days off in our mobile home Paradise no business no speeches no travel no networking. The last one is untrue. I did network. I was in the pool and met Terry. We chatted about all sorts and found lots of things in common.Did you know networking was only invented 20 years ago…before it was called talking!

I attended an Institute of Directors breakfast meeting today…but for once didn’t really want to go. Well, I did get home from a presentation after midnight! But I’m really glad I did? Why1. I was able to tell Damian about using www.18866.com for cheap international calls2. I introduced John to www.actionplan.com3. I learn about RFID ( Radio Frequency Identification for you non-teccies out there). This was from a fascinating presentation …Read More

It is an email just recieved from a senior bank manager showing how to work a room in a professional manner does produce results…AND BIG ONES AT THAT! “From the presentation In Carlisle, the day after I was chairman for a financial day for the Scottish Enterprise board in Galashiels in the Borders, which was perfect opportunity to try out the tips from the presentation. I picked up the point …Read More

the Pro Manchester annual dinner.It was a splendid affair with about 550 packed into theMidland Hotel.Ann Davies, my business development director and I hosted a table and we were delighted to have 8 guests. I hope they had a good time. We worked hard to ensure they knew all the arrangements well in advance, the day before we again reminded them of everything and on the night did our best …Read More

Our first child was born 30 years ago and we all went to celebrate at a great hotel near Stratford-uopn-Avon. It was called Salford Hall and we couldn’t recommend it highly enough. We (that’s me and my wife Trudie and our granddaughter Aimee of 16 weeks old) spend a magical two days with birthday girl Joanne, husband John, our son Antony and girlfiend Susannah.

Linton Falls near Grassington I went hiking today in the Yorkshire Dales with the Park Lane Hiking Club. 6 of us went from Long Ashes across to Hebden into Grasssington through Grass Woods then back to the car. It was a magical day and I had a great ‘AHAA MOMENT’ Charles said something which made me think, “Ahaa that’s a good idea.” Just because we relax doesn’t mean to say …Read More

….Kintish’s do. Have a wonderful time. I was presenting there on the Monday so thought I’d get some gold stars if I took Trudie my wife for the weekend.We had a wonderful time in spite of being there before. We relaxed in the big park in the grounds of the Villa Borghese in the northern quarter of the City, sunbathed on the beach at Ostia, Rome’s seaside resort and eat …Read More