Bad customer service will seriously damage your brand

Did you watch Mary Portas Secret Shopper last night?  It’s official – bad customer service will seriously damage your brand…Do you give your customers great service or is there room for improvement?  What makes your customers use your services over and over again?

With so much competition across industries it’s imperative you upskill your people and care about how you help your customers…We geniunely care, customer service is at the heart of everything we do.

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